Docs / Troubleshooting
macOS keeps asking for Accessibility permission
Last updated 9 October 2026
ThatPrompt needs Accessibility permission on a Mac to read the text you select and paste prompts into other apps. Turn it on in System Settings, under Privacy & Security, then Accessibility. If it's already on and ThatPrompt still asks, remove ThatPrompt from the list and add it again.
Windows doesn't need this permission.
What stops working without it
- Picking a prompt doesn't paste it. ThatPrompt shows "Please grant accessibility permission in System Preferences" instead.
- The Enhance shortcut can't read the text you selected.
- Accept can't paste the enhanced prompt back.
- The button that appears when you select text can't appear. Settings shows Accessibility permission needed.
Turn it on
- Open System Settings and go to Privacy & Security, then Accessibility.
- Find ThatPrompt and switch it on. macOS asks for your password.
- Go back to ThatPrompt. It notices within a couple of seconds, with no restart needed. If you were picking a prompt, pick it again.
In Settings, Open System Settings under the warning takes you straight there.
It's on, but ThatPrompt still asks
macOS ties the permission to the exact copy of the app. If you replaced ThatPrompt with a version signed differently, for example moving from an early preview to a current release, macOS may treat it as a new app while still showing the old switch as on.
- In Privacy & Security, then Accessibility, select ThatPrompt and remove it with the − button.
- Quit ThatPrompt from the menu bar icon and open it again.
- When macOS asks, allow it. Or add it back with + from your Applications folder and switch it on.
Why it's needed
macOS only lets an app read another app's selected text, or type into another app, if you've allowed it under Accessibility. That's exactly what ThatPrompt does when it pastes a prompt where you were typing. It doesn't use the permission for anything else.